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Response time and quality solutions are critical when developers need technical support. We have online and call-based support programs to meet the needs of every Clarion developer.
Take a look at our free online support forums. Then review our call-based programs. We have the right plan for those who need a little help — and for those who find themselves in need of assistance on a regular basis. Give Sales a call today and let them help you decide which plan is best for you.
To get started with the community newsgroups simply use any NNTP newsreader to log into news.softvelocity.com and subscribe to the discussion groups that interest you.
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Start-up SupportThis program is designed for the new Clarion user who may have installation and configuration questions. Free of charge within 30 days of the purchase of any SoftVelocity product.
Per-IncidentDesigned for the developer who needs occasional advice, and prefers the flexibility of a per-call technical support plan. Per-incident support calls are charged $60/hour.
Prepaid SupportThe Prepaid Support plan offers a cost-efficient alternative to our call-based support for those who expect to have a regular need for technical support.
Priority SupportThis is a great plan for developers who require regular technical support.